Medication Errors of Visually Impaired Patients: ScripTalk

Andy/ July 29, 2020/ accessibility, scriptalk

To get a deeper dive and statistical evidence as to how much ScripTalk can help individuals who are visually impaired with medication safety, En-Vision America commissioned an independent study to be done with ScripTalk patients.​The study results show that while 35 percent of ScripTalk users reported experiencing a medication error prior to using ScripTalk, no one experienced a medication error related to mixing up medications or taking the wrong medication/dosage since using ScripTalk.

If fact, almost all study participants (98%) reported feeling safer taking their medications since using ScripTalk.​​  Just under two-thirds (62%) of those questioned said they feel safer because they know they are taking the right medication/dosage.And more than one-third (37%) of respondents said they feel safer taking their medications because ScripTalk reads them all the information they need to ensure they are taking the right medication.

Issues & Answers Network, Inc. working under the guidance of a certified Institutional Review Board (IRB), conducted the study among ScripTalk users. The goal was to evaluate how well ScripTalk supports users in staying safe and independent while administering medications.

Full Study Results – PDF

Full Study Results – Word

Raw Study Data

How ScripTalk works: A pharmacist programs a small electronic label with all your prescription information, including drug name, dosage, instructions, warnings, pharmacy information, doctor name, prescription number, date and more. The tag relies on RFID and text-to-speech technology. The pharmacist places the tag on your prescription medication and you can use a free mobile ScripTalk App to hear all the information read out loud. Simply download the App from the App Store or Google Play, click the “scan” button and hold the bottle up to either the front of the screen (iPhones) or back of the phone case near the camera (Androids).

​Alternatively, the patient can use a ScripTalk Station, which is about the size of an old, portable CD player or phone message machine. Simply place the pill bottle on the machine and press the “Read” button. The two triangle buttons on either side of the oval read button can be used to jump forward or back through the prescription information. There is small wheel on the front of the machine which can be moved to turn the machine on and turn up the volume. The ScripTalk Station runs on batteries or can be plugged in to an electrical outlet.

To learn more about ScripTalk and the amazing things that they have been able to do for the blind and low vision community, go to:

The image shows 3 pill bottles and the ScripTalk reader

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